FAQs

How do I know the artisans are really getting their share?

Great question! We're all about keeping things fair and transparent. We have close relationships with each artisan—think home visits, family hangouts, and regular chats over the phone or video. Payments go straight to them either by wire or in person, so you can be sure your purchase is supporting them directly.

Can I get a custom bag?

Absolutely! If you see a bag you love that's out of stock or want a twist on one of our designs, let us know. We'll help you start a custom order process! There's a 50% non-refundable deposit to get things going, so our artisans are covered. Heads up, they're in Guatemala and hand-make each piece, so a little patience is key, but it's worth the wait!

How many artisans do you work with?

We're tight-knit! We work with six artisans and a women's collective, which keeps things personal. We love building real connections to bring you products that mean something.

What makes you different from other companies?

It's more than just business to us! We're here to empower our artisans, helping them improve their lives and working conditions. We support access to education, access to healthcare, and business opportunities. Every item you buy makes a positive impact, supporting artisans and their families directly. So, thank you!

How do you decide what to order from the artisans?

We're small but mighty! We choose items with you in mind, working with artisans to create pieces that are unique, fashionable, and totally handmade. Each product reflects the artisans' creativity, inspired by culture, nature, and the seasons. Plus, every piece is one of a kind!

What materials do you use?

Sustainability is a big deal to us. Our woven totes are made with recycled food-grade materials, and other items are crafted on traditional backstrap looms with hand-spun cotton and natural dyes. Wondering about a specific product? Just ask us—we love sharing the story behind each piece!